Best Quality Instruments
Best Quality Instruments
General Returns Policy
  1. Products are returnable within the applicable return window if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page
  2. Return will be processed only if:
    • It is determined that the product was not damaged while in your possession
    • The product is not different from what was shipped to you
    • The product is returned in original condition (with brand’s/manufacturer’s box, MRP tag intact, user manual, warranty card and all the accessories therein).
  3. Products marked as “non-returnable” on the product detail page cannot be returned.

Note: If you’ve received a non-returnable product in a damaged/defective condition, you can contact us within 2 days from the delivery of the product.

Categories with associated return window and exceptions, if any MODERN Digital Devices

Shop by Brand

Return Policy

HEINE GERMANY

This item is eligible for free replacement, within 2 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.


Please keep the item in its original condition, with outer box, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return.


We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

SONOMED USA

Non-refundable

VOLK USA

Non-returnable

This item is non-returnable as it is made of Glass

OCULAR USA

Non-returnable

This item is non-returnable as it is made of Glass

RIESTER GERMANY

This item is eligible for free replacement, within 2 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.


Please keep the item in its original condition, with outer box, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return.


We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

STURDY TAIWAN

This item is eligible for free replacement, within 2 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.


Please keep the item in its original condition, with outer box, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return.


We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

MEDIZS KOREA

This item is eligible for free replacement, within 2 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.


Please keep the item in its original condition, with outer box, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return.


We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.


AUROLAB INDIA

Non-refundable

MODERN SURGICAL EYE INSTRUMENTS

Non-refundable

MODERN SURGICAL REFRACTION AIDS

This item is eligible for free replacement, within 2 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.


Please keep the item in its original condition, with outer box, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return.


We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

MODERN SURGICAL EQUIPMENTS

This item is eligible for free replacement, within 2 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.


Please keep the item in its original condition, with outer box, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return.


We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

MODERN SURGICAL HOSPITAL FURNITURE & O.T. EQUIPMENT

This item is eligible for free replacement, within 2 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.


Please keep the item in its original condition, with outer box, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return.


We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

MODERN SURGICAL PAEDIATRIC OPHTHALMOLOGY

This item is eligible for free replacement, within 2 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.


Please keep the item in its original condition, with outer box, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return.


We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

MODERN SURGICAL RETINAL SURGERY

This item is eligible for free replacement, within 2 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.


Please keep the item in its original condition, with outer box, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return.


We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

MODERN SURGICAL STREILIZATION EQUIPMENTS

This item is eligible for free replacement, within 2 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.


Please keep the item in its original condition, with outer box, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return.


We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

MISCLLENIOUS

Non Refundable

SPARES

Non Refundable